Marketing plans for engineering companies
Thoughts from an engineer
Yeah, that’s right, I’m an engineer… at least I used to be. Though I’ve been told many times: “once an engineer, always an engineer”. I suppose at some level that’s true. I certainly mostly still think like an engineer, for better AND for worse 😊.
Let’s assume you head up (or are a partner in) an engineering services company (especially one that develops custom software or hardware) and you want to improve your marketing by creating a plan.
Here are some of the most important things I think you should know about creating a marketing plan:
Marketing plans can cause as many problems as they solve
Reality check: I’m generally not a fan of marketing plans.
Here’s why:
- It gives you a false sense of security.
- For a marketing plan to be of any use, you need a corresponding marketing strategy (see Creating a no-BS marketing strategy for your engineering company for more on that).
- The plan will likely start to become less relevant within a few months of creating it. If you’re doing marketing well, you should be constantly adapting / iterating (I’ll show you a high-level process for your consideration below).
In my opinion, a marketing plan isn’t super useful for those that have a solid understanding of the specific type of marketing they’re performing.
Having said that, if you’re newer to the type of marketing you’re trying to implement, it can be a useful exercise to help you understand what tangible actions you want to take and where your tactical gaps are.
Specifically, things like:
- what content is missing,
- how you plan to try to engage potential customers,
- what metrics you plan to monitor.
Don’t be fooled by the word “plan”
Since you’re looking for a marketing plan (and because you’re probably also an engineer 😊), I’ll make the assumption that you’re looking for a tactical, step by step process to follow.
The problem is that the word “plan” is probably giving you a false sense of security.
Marketing plans are dramatically different than say an engineering design doc.
A marketing plan doesn’t provide any significant level of certainty.
You don’t take inputs, turn the crank, and get outputs. Well, you do, but those outputs are activity-focused (e.g. case studies, webinars, landing pages, articles, ad campaigns, …).
Marketing in the engineering services world is about experimenting and exploring. You test the market, monitor progress, and iterate / pivot.
Are you really interested in creating a marketing plan, or a marketing strategy?
People in the marketing world like to talk about strategies and plans separately. I’m not totally settled on how I feel about this.
Marketing strategies are generally higher level and take place over a long time horizon (several years).
Marketing plans are often focused on actionable steps.
For large organizations (i.e. several hundred to thousands of employees), I can see how the distinction between plans and strategies can make sense. There are so many moving parts to the machine of a large company.
However, for organizations with less than a couple hundred people, the distinction is less useful, and the plan itself is less useful IMO. Marketing plans can also hinder one of your natural competitive advantages over large organizations: the ability to be nimble.
Your engineering marketing strategy should define these three key elements of your marketing:
- Your niche of interest,
- Your primary marketing method of choice,
- Whether your primary goal is more focused on leads, awareness, or sales support.
You’re going to need several players to implement your marketing plan
Marketing is very much a team sport. It won’t do you a lot of good to come up with a plan if you don’t know who’s going to do what. Situations vary, but you generally need people that:
- Understand your marketing method of choice.
- Can add / tweak content on your website.
- Can operate the advertising and social media platforms you select.
- Have deep knowledge of your business and its customers (and a willingness to share that knowledge).
- Can maintain / update your website’s infrastructure (e.g. integrations, plug-in updates, look and feel).
A no-fluff marketing process to follow
Since you’re looking for a plan, chances are you want to know what sorts of steps you should take to implement your plan.
The way that I generally like to view this is:
- Find a reasonable niche.
- Create / update core content. This generally includes landing pages, case studies, articles. It could also include webinars or calculators.
- Start testing. The marketing methods you’re leveraging (e.g. inbound, paid search, SEO, social media, referral, partner channel, email, ABE) will drive this step. Starting a test could mean kicking off a Google Ads campaign, publishing an article, posting on social media, etc.
- Analyze market feedback. Market feedback can come in the form of various marketing metrics (e.g. clicks, ranking, engagement metrics, SRLs).
- Iterate / pivot / refine. Deciding how and when to iterate (or pivot or refine) is a judgment call. It’s influenced by metrics you’re monitoring, but also by experience and market observations.
A niche marketing plan template
If you’re going to go through the exercise of creating a marketing plan, I’d generally suggest you do so at the level of a niche. In other words, each niche should have its own plan.
The value in creating a plan is less about the output and more about adding clarity to your thought process. If you’re newer to marketing, it can give you a gut check as to what gaps you need to fill to experiment.
Here’s some useful info to capture.
A few caveats:
- I generally don’t try to capture all this info in one place,
- sometimes some of these live in my head,
- not all of these are always important,
but if you’re newer to thinking these things through, it may help you on your journey.
Niche | |
Primary problems solved | |
Roles | |
Market interests / care-abouts | |
Industry verticals | |
Primary method | |
Secondary method | |
Landing page(s) needed | |
Case studies needed | |
Articles needed | |
Metrics to monitor |
Next Steps
So there you go. In case it’s unclear, RocLogic provides marketing services for engineering companies. If you’d like help along your journey, feel free to reach out for a chat.
If you’re deep in learning mode, check these out:
- Pros and cons of inbound marketing
- Inbound marketing for engineering companies
- Content Marketing for Engineering
- How to Sell Engineering Services
- Inbound marketing readiness – self-assessment
- Lead-focused SEO for engineering companies
- Pros and Cons of Paid Search
- Advertising for engineering firms
- Pros and Cons of SEO
- 5 roadblocks that stop tech services companies from moving forward with their marketing
- Marketing ideas for engineering companies